Chstomer Satisfaction Survey Form |
|
| Name | |
| Customer No. | |
| Cmopany | |
| Address | |
| Tel. No. | |
| Fax. No. | |
| Mobile No. | |
|
|
|
| Customer Type | |
| Concrete Blender | Contractor |
| End User | Merchand |
| Other, Please, specify | |
|
|
|
| Type of Cement You Use | |
| SRC | Bulk |
| OPC | Bagged |
| Pozzolana | |
|
|
|
| How Long Have You Been Using Tabuk Cement | |
| One Year | Two Years |
| More, Kindly Specify | |
|
|
|
| Level of satisfaction with our sales employees | |
| No Satisfaction | Medium Satisfaction |
| Little Satisfaction | Full Satisfaction |
|
In case of No Satisfaction, Kindly specify problems and suggestions
|
|
| Level of satisfaction with our services | |
| No Satisfaction | Medium Satisfaction |
| Little Satisfaction | Full Satisfaction |
|
In case of no satisfaction, Kindly specify your point of view
|
|
| Level of satisfaction of our cement quality | |
| No Satisfaction | Medium Satisfaction |
| Little Satisfaction | Full Satisfaction |
|
In case of No Satisfaction, kindly specify problems and suggestions
Problems: Suggestions: |
|
| Level of satisfaction of paper bags quality | |
| No Satisfaction | Medium Satisfaction |
| Little Satisfaction | Full Satisfaction |
|
In case of No Satisfaction, kindly specify problems and suggestions
| |
| Level of satisfaction of our Packing & Dispatch process | |
| No Satisfaction | Medium Satisfaction |
| Little Satisfaction | Full Satisfaction |
|
In case of No Satisfaction, kindly specify problems and suggestions
| |
| General Info. of your processes | |
| Blending Ratio | |
| Cement | Stone |
| Sand | Water |
| Are blending ratios being studied periodically | |
| Yes | No |
| In case of Yes, Kindly specify the period | |
| Are you using any additives | |
| Yes | No |
| In case of Yes, specify the material | |
| Are you using any other companys' cement | |
| Yes | No |
| In case of Yes, kindly specify | |
| Are you performing periodical maintenance checks | |
| Yes | No |
| Approximate age for your equipment | |
