Tabuk Cement Company



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Chstomer Satisfaction Survey Form

Name
Customer No.
Cmopany
Address
Tel. No.
Fax. No.
Mobile No.
Email

Customer Type
Concrete Blender Contractor
End User Merchand
Other, Please, specify

Type of Cement You Use
SRC Bulk
OPC Bagged
Pozzolana

How Long Have You Been Using Tabuk Cement
One Year Two Years
More, Kindly Specify

Level of satisfaction with our sales employees
No Satisfaction Medium Satisfaction
Little Satisfaction Full Satisfaction
In case of No Satisfaction, Kindly specify problems and suggestions

Level of satisfaction with our services
No Satisfaction Medium Satisfaction
Little Satisfaction Full Satisfaction
In case of no satisfaction, Kindly specify your point of view

Level of satisfaction of our cement quality
No Satisfaction Medium Satisfaction
Little Satisfaction Full Satisfaction
In case of No Satisfaction, kindly specify problems and suggestions
Problems:

Suggestions:

Level of satisfaction of paper bags quality
No Satisfaction Medium Satisfaction
Little Satisfaction Full Satisfaction
In case of No Satisfaction, kindly specify problems and suggestions

Level of satisfaction of our Packing & Dispatch process
No Satisfaction Medium Satisfaction
Little Satisfaction Full Satisfaction
In case of No Satisfaction, kindly specify problems and suggestions

General Info. of your processes
Blending Ratio
Cement  Stone 
Sand     Water   

Are blending ratios being studied periodically
Yes No
In case of Yes, Kindly specify the period  

Are you using any additives
Yes No
In case of Yes, specify the material  

Are you using any other companys' cement
Yes No
In case of Yes, kindly specify   

Are you performing periodical maintenance checks
Yes No
Approximate age for your equipment